Counterfeit Education

JUST THE DEETS: COUNTERFEIT PRODUCTS

What is a counterfeit website?

It’s website or marketplace that sells products that appear at first glance to be from Morphe, but upon close inspection are not the real deal. Websites selling counterfeit products often do not have a secure https:// address.

 

What are counterfeit products?

They have similar (possibly identical) packaging and logos to Morphe, but they are not manufactured or approved by Morphe.

Although they may look similar, counterfeit products will not have been through the same development, research, and quality assurance processes that real Morphe products go through.  They could be dangerous.

 

Is Morphe responsible for counterfeit products?

No. Morphe cannot be liable for any purchases or financial losses that may happen from purchasing counterfeit products.  These products are not in any way sanctioned by Morphe.

 

KEEPING IT REAL: AVOIDING COUNTERFEIT PRODUCT ONLINE

How do I shop for Morphe products safely on the internet?

Be aware of where you’re shopping. Fake sites can replicate logos, images, and packaging of our brands. They may use the word "morphe" in the URL. We are working endlessly with authorities to remove these sites, however, on occasions, some still exist.

 

Where do I shop for Morphe products safely on the internet?

Only buy our products from our direct websites, stores, and authorised/authorized retailers. Click here for a complete list.

 

KEEPING IT REAL: AVOIDING COUNTERFEIT PRODUCT IN STORES

How do I shop for authentic Morphe products in stores?

Legitimate Morphe products are available in our retail stores, as well as other authorised/authorized retailers. Click here to find a list of our physical Morphe stores and authorised/authorized retailer’s stores.

 

What do I do if I find counterfeit Morphe products online or in a bricks and mortar store?

Unfortunately, there is a lot of fake, counterfeit product out there. Please contact our customer service team at au.info@morphe.com  if you mistakenly purchase a counterfeit product or come across a fake website.